Frequently Asked Questions 

What is MokiManage?

MokiManage is a cloud-based mobile device management platform designed to enable single-purpose devices running on iOS and Android devices. MokiManage was built to leverage mobile device management technology to enable business solutions. MokiManage is available to integrate device management features into existing solutions through REST APIs or solutions can bring their settings and configurations into the MokiManage platform, leveraging MokiManage as a web-based console.

Isn’t it just mobile device management (MDM)?

While MokiManage is mobile device management at the core, it has been built to solve fundamentally different problems. Traditional MDM platforms have been built to manage devices typically owned by a single individual attaching to a corporate network. MokiManage has been built to enable solutions for devices that are designed to serve a single purpose (like a point-of-sale or kiosk).

What’s the difference between MokiManage and mobile application management (MAM)?

Mobile Application Management platforms traditionally focus on simply getting applications on a device and keeping them updated, but most stop at managing apps. MokiManage also manages apps on devices (installing, removing and updating apps centrally), but also has more control over the entire device, including: wifi settings, email, passcode requirements, etc. MokiManage also takes application management a step further by enabling the central management of application settings. Traditional MAM platforms enable the one-time personalization of an app on deployment for user-specific settings.

MokiManage enables the remote management of app settings during run-time. This feature is necessary when running devices as single-purpose solutions and the user wants to change the way the device operates without pushing a new version of the app. Using MokiManage, users can change app settings in a web-based console and the app with receive these new settings immediately on the device. Changes on the device itself are also reflected in the web-based console.

What is remote application settings management?

Remote Application Settings Management (ASM) is the management of app settings through a web-based console. Many single-purpose solutions require the ability to remotely adjust how the app runs without pushing an update to the app. RASM enables a user to change the way and app behaves from a web-based console. For example, MokiTouch has settings such as the home page URL and a white-list of approved sites. These settings can be adjusted through a web-based console, rather than directly on the device alone or by pushing a new version of the app. RASM enables faster, more efficient management of apps on remote devices than any other method.

How do I log into MokiManage?

Visit MokiManage.com

What is MokiTouch?

MokiTouch is a tablet-based management application that is directly installed on your iPad and Android device(s). It is used as a security application to lock down your tablet to only be used in the way you intend it to be used. Whether it?s disabling the home button on an iPad, removing the YouTube app, or blocking certain websites, MokiTouch acts as the receiver for you to control your tablets using MokiManage.

Is this for iOS (iPad, iPod Touch, iPhone) only or does it also work on Android?

MokiManage works for both iOS and Android. With a single platform you can manage both devices. We also think MokiManage is perfect for those who are doing their own custom builds of Android. Because MokiManage is open and we have all of the infrastructure in place it is very easy to add mobile device management features into your own build of Android. We are already working with partners who are building their own single-purpose android tablets and use MokiManage in their own build.

What tablets does MokiTouch work on?

MokiTouch works on any Android- or iPad-based tablets.

What operating systems are supported on MokiTouch?

iOS, Android’s Ice Cream Sandwich and Honey Comb.

Moki Mobility

Who is MokiMobility?

MokiMobility is the leader in creating engaging and memorable experiences with the iPad and Android tablets. MokiMobility solutions include MokiTouch and MokiTouch Pro, highly customizable apps for creating web, video and media kiosks. Powered by the MokiManage platform, customers create safe, secure and remotely managed experiences on iPads and Android tablets.

How can I contact MokiMobility?

For technical support, visit the support page for additional instructions: Support For sales information: sales@mokimobility.com For information about Moki’s software: info@mokimobility.com For all other inquiries, please call: (801) 653-0549 Moki’s mailing address: 2500 Executive Parkway Suite 400 Lehi, UT 84043

News